Last Updated: August 2026
At Surji, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and services.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely through trusted payment gateways)
- Order History
- IP Address and Device Information
- Website usage data collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Personalize your shopping experience.
- Respond to your inquiries and requests.
- Prevent fraudulent transactions and ensure website security.
- Comply with applicable legal and regulatory requirements.
Payment Security
We do not store your debit card, credit card, UPI, or banking credentials on our servers. All payments are processed securely through trusted third-party payment gateways using industry-standard encryption.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor behavior.
- Enhance your browsing experience.
You can disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers when necessary to:
- Process payments.
- Deliver your orders through courier partners.
- Provide customer support.
- Comply with legal obligations.
These partners are authorized to use your information only for providing their respective services.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
You have the right to:
- Access your personal information.
- Update or correct your information.
- Request deletion of your personal data where legally permitted.
- Opt out of promotional emails at any time by using the unsubscribe link or contacting us.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Surji
Email: support@surji.in
Website: https://surji.in
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.