Last Updated: August 2026
Welcome to Surji. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
1. Acceptance of Terms
By accessing, browsing, or placing an order on Surji, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Products & Services
Surji offers home décor, personalized gifts, office accessories, lamps, DIY products, religious décor, and other lifestyle products. We reserve the right to modify, discontinue, or update any product without prior notice.
3. Pricing
- All prices are listed in Indian Rupees (₹).
- Prices are inclusive of applicable taxes unless otherwise stated.
- We reserve the right to change prices without prior notice.
- The price applicable to your order will be the one displayed at the time of purchase.
4. Orders
- Orders are subject to acceptance and product availability.
- We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, or other valid reasons.
- If your order is cancelled after payment, a full refund will be processed to the original payment method.
5. Personalized Products
Many of our products are customized based on the information provided by the customer.
Customers are responsible for ensuring that all submitted names, text, images, spellings, and customization details are accurate before placing the order. Surji is not responsible for errors resulting from incorrect information provided by the customer.
6. Payments
We accept secure online payments through trusted payment gateways. Orders are processed only after successful payment confirmation unless Cash on Delivery (COD) is available for the selected order.
7. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances. Please refer to our Shipping & Delivery Policy for complete details.
8. Returns & Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy. Personalized or customized products are generally not eligible for return unless they are damaged, defective, or incorrect.
9. Intellectual Property
All content on this website, including product designs, images, logos, graphics, text, icons, and other materials, is the property of Surji or its licensors and is protected under applicable intellectual property laws. Unauthorized copying, reproduction, or commercial use is strictly prohibited.
10. User Conduct
By using our website, you agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software or harmful content.
- Copy or misuse website content without permission.
- Interfere with the proper functioning of the website.
11. Limitation of Liability
Surji shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the relevant order.
12. Product Availability
While we strive to keep all products in stock, availability may change without notice. We reserve the right to discontinue or limit the quantity of any product at our discretion.
13. Third-Party Links
Our website may contain links to third-party websites. Surji is not responsible for the content, privacy practices, or policies of such external websites.
14. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon publication on this page.
15. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in the city where Surji operates.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Surji
Email: support@surji.in
Website: https://surji.in
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.